Reference

How hi77bd Handles Your Personal Data

When you open an account with us, we collect certain personal details to keep your wallet and account secure — including the information tied to your bKash, Nagad, or Rocket payment method.

Data collected at account creationPayment details kept privateYour right to request accessBangladesh-region eligibility applies

Explore the Lobby Read FAQ

What We Collect and Why

hi77bd Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you provide when you create an account — your name, email address, phone number, and the mobile wallet details you use for deposits and withdrawals, whether that is bKash, Nagad, or Rocket. We also collect device identifiers and session data when you

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access the platform from your mobile browser. This data serves three purposes: verifying your identity, processing your transactions, and keeping your account secure. We do not sell your personal data to third parties. Payment details you enter — such as your bKash account number — are
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held under encryption and used only to process the specific transaction you authorise. Session and device data help us detect unusual login attempts and protect your wallet balance. We retain your account data for as long as your account remains active and for a period after
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closure as required by applicable rules in your eligible region. If you are in Bangladesh, access and eligibility depend on your local law. You can request a copy of the data we hold on you at any time through our support channel.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACH OUR TEAM

Contact Us About Your Privacy

If you want to review the data we hold, request a correction, or ask us to delete your account records, reach out through any of the channels below. Our support team handles privacy requests alongside general account queries. Response times depend on the nature of your request and your eligible region.

Live Chat Open the chat widget from any page while logged in. Raise your data request directly with the support agent handling your session.

Email Support Send your privacy request to our support address from the email linked to your account. Include your registered phone number for faster matching.

Account Help Section Log in, go to Account Settings, and find the Privacy and Data section to submit a formal data access or deletion request from within your account.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply encryption to all payment and personal data stored on our platform. Cookies help us keep your session active across mobile and desktop without asking you to log in again — they do not track you outside hi77bd. You can clear cookies from your browser at any time, though some account features may require them to function. Data retention and deletion rights depend on your local law and eligible region.

Encryption at Rest

Personal data — including bKash, Nagad and Rocket payment records — is stored using encryption. Only verified systems access this data to process your authorised transactions.

Cookie Use

We use session cookies to maintain your login state across devices. No cross-site tracking cookies are placed. You can manage cookie preferences through your browser settings.

Data Retention

We keep your account data while your account is active. After closure, records are retained for the period required under applicable rules in your eligible region, then deleted.

Access Requests

You can ask for a copy of the personal data we hold on you. Submit the request through live chat or the in-account privacy section and we will respond in writing.

Privacy Questions We Get Asked Most

These are the questions we hear most often about data, cookies, account records and your rights. If your question is not covered here, reach us through live chat or the in-account privacy section.

We collect your name, email, phone number and the mobile wallet identifier you use — bKash, Nagad or Rocket. We also log device and session data to keep your account secure.

No. Your bKash, Nagad and Rocket details are encrypted and used only to process the transactions you authorise. We do not sell or share payment data with third parties.

Log in and go to Account Settings, then the Privacy and Data section. You can also raise the request through live chat using the email address registered to your account.

Yes. Submit a deletion request through live chat or the in-account privacy section. Deletion is subject to any retention requirements that apply in your eligible region under local rules.

We use session cookies to keep you logged in across mobile and desktop. You can clear or block them in your browser, though some account features rely on cookies to work correctly.

Access and eligibility depend on your local law and your eligible region. If you are in Bangladesh and your region is eligible, this policy covers the data we collect from your account.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoTeen Patti PowerPlay InfoHi77Bd Glossary

How hi77bd Handles Your Personal Data

Contact Us About Your Privacy

Data Handling, Cookies and Account Security

Privacy Questions We Get Asked Most

01 What personal data does hi77bd collect when I open an account?

02 Is my bKash or Nagad payment information shared with anyone?

03 How do I request a copy of the data hi77bd holds on my account?

04 Can I ask hi77bd to delete my personal data?

05 Does hi77bd use cookies, and can I turn them off?

06 Does this privacy policy apply to me if I am in Bangladesh?

Privacy Policy

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